We’re here to help.

Contact Lumitrum for help with secure account access, project status, bookings, messages, notifications, approvals, or deliverables. Never send passwords, one-time codes, payment-card details, or private credentials by email or chat.

Account and privacy

To request deletion without reinstalling the app, use the direct account-deletion page. Privacy questions can be reviewed in the privacy policy.

Response expectations

Include the email connected to your Lumitrum account and a concise description of the issue. Lumitrum may verify identity before discussing private project or account information.